Returns, Exchanges & Refunds
Returns, exchanges, and refunds are accepted for products that are unused and undamaged within 14 days from the purchase date.
No, only unused and undamaged products are eligible for returns or exchanges.
Returns: 60 L.E.
Exchanges: 50 L.E.
Refunds are processed within 2–5 working days after approval.
You can request a return, exchange, refund, or cancellation by emailing info@blankiekids.com.
To cancel your order, please send us your order # and your request on the following email and we will cancel it for you.
info@blankiekids.com
Please include your order number (#) along with complete details of your request.
Yes, cancellations can also be requested by emailing the same address with your order details.
Customer Support
Our support team is available 24/7.
Yes, support is available 7 days a week, including weekends.
We are available 24/7 and respond within seconds.
Our support team assists with all inquiries, including orders, returns, exchanges, refunds, and general questions.